Refund policy

All sales are final.

At Shoreline Kids Consignment, each piece is thoughtfully selected and carefully inspected to ensure quality and condition. As a curated collection of pre-loved items, signs of gentle wear may be present and are considered part of the charm.

We take great care to accurately describe each item and note any visible imperfections. However, if you receive an item with a significant flaw that was not disclosed, please contact us within 3 days of delivery or pickup. We will gladly review the concern and work with you to find a resolution.

To initiate a review, please include:

• Your order details
• A brief description of the issue
• Clear photos of the item

Approved claims may be resolved with a refund, store credit, or exchange at our discretion.

Thank you for supporting a more thoughtful, sustainable approach to children’s fashion.